• Eighty-six percent of buyers recently purchased their home through a real estate agent or broker, and 10 percent purchased directly through the previous owner.

• Having an agent to help them find the right home was what buyers wanted most when choosing an agent at 49 percent.

• Thirty-eight percent of buyers used an agent that was referred to them by a friend, neighbor, or relative, 12 percent used an agent that they had worked with in the past to buy or sell a home, and 10 percent found their agent when inquiring about a specific property found online.

• Sixty-seven percent of buyers interviewed only one real estate agent during their home search.
• Eighty-nine percent of buyers would use their agent again or recommend their agent to others.